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Web Accessibility

Pharmasave is committed to providing exceptional service and support to all those in our community. Our core values are:

  1. Integrity – We build trust
  2. Care – We act with compassion
  3. Professionalism – We exceed expectations through our knowledge and service
  4. Respect – We treat everyone with understanding and dignity

In keeping with our core values and our commitment to providing an equal experience for all individuals, Pharmasave is in the process of developing our website to adhere to government-regulated compliance standards: Accessibility for Ontarians with Disabilities Act (AODA) and Web Content Accessibility Guidelines (WCAG) 2.0, level AA guidelines. These guidelines are intended to ensure a single shared standard for Web accessibility.

This is an ongoing course of action for us, and our standards will continue to evolve alongside changes to WCAG. As we continue to improve our website, we will reflect changes here within our accessibility statement.

Plan for Website Accessibility

Pharmasave has worked with a third party developer and cloud-based accessibility platform, Monsido, to ensure its website code and content comply with WCAG 2.0, level AA. Pharmasave also uses a software called accessiBe.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

Current Accessibility Features

  • Screen-reader and keyboard navigation
  • Disability profiles supported on our website
    • Epilepsy Safe Profile
    • Vision Impaired Profile
    • Cognitive Disability Profile
    • ADHD Friendly Profile
    • Blind Users Profile (Screen-readers)
    • Keyboard Navigation Profile (Motor-Impaired)
  • Additional UI, design, and readability adjustments
    • Font adjustments
    • Color adjustments
    • Animations
    • Content highlighting
    • Audio muting
    • Cognitive disorders
    • Additional functions
  • Providing text alternatives for images and other non-text elements
  • Structural markup to indicate headings and lists to aid in comprehension
  • Ensuring all links are labelled with appropriate anchor text
  • Modifying all id attribute values so they are unique
  • All videos are uploaded on YouTube, so all accessibility features that are available on YouTube, apply to our videos also
  • Increased search capabilities for users with low vision
  • Ensuring that our website structure is consistent

Continuous Improvements

  • Updating our PDF’s and other digital documents to make them more accessible
  • Making sure images with text have enough contrast with foreground and background

To send feedback about web accessibility, please contact us at:

Pharmasave Drugs (National) Ltd.

8411 – 200th Street, Suite 201
Langley, B.C.
Canada, V2Y 0E7
Phone: 604.455.2400
Toll Free: 800.661.6106
Fax: 604.455.2493 **NOT FOR PRESCRIPTIONS
Email: info@bc.pharmasave.ca

** Please contact the appropriate Pharmasave pharmacy for correct Fax Number. Visit our Store Finder

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