About Us

Carmen is responsible for the strategic leadership of Pharmasave’s over 800 retail pharmacies across Canada. The hallmark of the Pharmasave strategy is the community pharmacy and its relationship-based care; not only responsive and constantly refining itself to embrace and exceed customer expectations but also differentiating itself through genuine connections to customers and communities, with the goal of being Canada’s Best Community Pharmacy.

Prior to joining Pharmasave, Carmen worked for over 15 years in the grocery industry for one of Canada’s largest private companies. Her career responsibilities included Vice President Merchandising, Marketing, Media Relations, and Customer Loyalty, as well as Vice President eCommerce, Technology and Communications. Carmen’s experience also includes Human Resources, Employee Development and Public Relations.

Francois leads the Business Technology team and is involved in tactical and operational planning for business technology and strategic planning for Pharmasave. He works with multiple software vendors and helps foster innovation with the pharmacy, merchandising, and marketing teams, continually striving for improved process efficiencies for stores. As well, Francois provides advice and counsel to management on the application of information systems for the organization.

Prior to joining Pharmasave, Francois worked in the enterprise application implementation field. He also brings over 15 years’ experience as a senior manager and has held positions in the IT and Finance areas.

Rob has been with Pharmasave for 14 years and, during that time, has demonstrated extensive knowledge and experience in the finance area. Throughout his career, he gained specialized expertise in tax and audit strategies and developed considerable experience with small and medium sized businesses. Rob also possesses excellent organizational and analytical skills and has a solid background in effective decision-making.

Rob received his CGA designation from the Certified General Accounts Association in Vancouver, BC and also received his diploma in Financial Management from the British Columbia Institute of Technology, where he was awarded the Provincial Scholarship for Academic Excellence.

Steve is responsible for merchandising programs and vendor relations with the primary focus of maximizing Pharmasave front store sales and profitability. Steve brings with him extensive Pharmasave retail experience, including positions of Store Manager, Territory Manager, Category Manager and Merchandising/Marketing Manager (Pacific Region).

Mabel leads the Pharmacy Innovation team and is responsible for development and implementation of strategic initiatives related to programs and services for retail stores across Canada. She and her team are committed to providing innovative programs that will make a positive difference for the health and wellness of patients, customers and the communities. Mabel brings with her over 20 years’ pharmacy and leadership experience, including roles as Pharmacy Manager, Procurement Manager, Director Pharmacy Operations and General Manager.

Doug leads the Pharmasave East team and oversees the delivery of the team who support Pharmasave stores in Ontario and the Atlantic provinces. Doug and his team focus on the “Two Right Big Things”: exceed the expectations of our existing members and grow the membership. This approach, and the unwavering commitment to the cooperative and collaborative culture that defines Pharmasave, has ensured the success of our Shareholders, their stores and the loyalty of customers in the communities we serve.

Pharmasave programs and our employee team support our store teams to enable them to provide outstanding patient care and service to their customers and also by growing the Region, attracting only the highest quality pharmacists and owners.

Doug joined Pharmasave in 1998, when there were 17 stores in Ontario; there are now 390 in Ontario and over 450 in Pharmasave East. Prior to joining Pharmasave, Doug was a Senior Retail executive in the restaurant and automotive industries.

Greg joined Pharmasave in 2011 in Operations and became CEO of the Pacific Region in 2016. Greg now leads the Pharmasave West Region, supporting Pharmasave’s key growth and operational strategies across nearly 300 locations in British Columbia, the Yukon, Alberta, Saskatchewan and Manitoba. Greg and the entire West resource team provide operational expertise and support in every aspect of the pharmacy business model – from pharmacists’ evolving role in health care, to successful retail merchandising and strategic marketing initiatives in the region – Pharmasave Members are fully supported in all areas that are important to them.

With over 20 years’ experience in the pharmacy sector, Greg has worked in several capacities: as a pharmacist and franchise owner; Past President of the BC Pharmacy Association; and was Director of Operations for Pharmasave Pacific before becoming CEO.