Pharmacy Assistant – Windsor, ON

As part of our pharmacy team, you will:

• Assist in the gathering of information to create and maintain complete patient records.
• Assess prescriptions for clarity, completeness, authenticity, and compliance with legal requirements.
• Interpret prescriptions, perform any required calculations, and ensure the prescription information is recorded accurately on the patient record.
• Communicate with patients/customers and process prescriptions according to the pharmacy’s policies and procedures such as, but not limited to, designated “in and out” areas, patient counselling requirements and areas, and wait times.
• Ensure appropriate patient record file maintenance by adhering to scanning and storage policies and procedures.
• Submit prescriptions for adjudication and manage coverage/payment related issues in cooperation with the patient and Pharmacist.
• Select, prepare, package, and label prescriptions for both commercially available products and extemporaneous compounds.
• Ensure prescriptions are checked by the Pharmacist and regulated Pharmacy Technician (if applicable) prior to being distributed to the patient.
• Complete appropriate documentation for all tasks including but not limited to filling prescriptions and filing procedures.
• Understand and adhere to the quality assurance policies/procedures for job performance management, medication error risk management and the handling of narcotic/controlled substances (this includes, but is not limited to, assisting in the documentation of all medication and patient care incidents using appropriate protocols including “near misses”).
• Always maintain the confidential and sensitive nature of the pharmacy/patient relationship in accordance with legislation and standards.
• Enter the prescription using the pharmacy software for the pharmacist’s review.
• Enter and process sale of prescription and other purchases using the POS cash register.
• Maintain the privacy and confidentiality of patient/customer information.
• Maintain sufficient inventory for appropriate patient care and efficient operations.
• Assist in ensuring that all patient care areas are clean, tidy, and organized (this includes, but is not limited to, areas such as the dispensary, counselling areas, clinic rooms, waiting areas, and sink(s).
• Ensure supplies are checked, restocked, and ordered as necessary.